The auto rickshaw added an interesting dimension to meeting a friend at
one of the engineering universities, all forward motion, bumps, noise
and views of amazing entrepreneurial spirit all around, people doing
business on almost every available square meter of sidewalk space,
selling, re-selling, creating, dealing, observing, running, walking,
sitting, waiting, discussing, building, pushing carts, cooking
substances, re-purposing objects, re-purposing materials, all for the
ultimate benefit of those who they could proudly call their customers.
How many were thinking about providing "experiences"?
I once heard Ken Blanchard tell his story about ducks and eagles - ducks walk around quacking about why this and that can't be done, what's wrong with the system, why they can't do anything about it, why they can't help you, excuses, excuses, blah blah blah, quack quack quack, while eagles move through the spaces above a situation eying it with a calm intent asking well now what can we do about this to make it all work out?
My guess is that a lot of those people the rickshaw was passing had an eagle-like experience mentality, focusing in how to make things work out as naturally as that policeman got into the rickshaw with a live chicken in a plastic bag and rode with us for about a kilometer before departing.
How many were thinking about providing "experiences"?
I once heard Ken Blanchard tell his story about ducks and eagles - ducks walk around quacking about why this and that can't be done, what's wrong with the system, why they can't do anything about it, why they can't help you, excuses, excuses, blah blah blah, quack quack quack, while eagles move through the spaces above a situation eying it with a calm intent asking well now what can we do about this to make it all work out?
My guess is that a lot of those people the rickshaw was passing had an eagle-like experience mentality, focusing in how to make things work out as naturally as that policeman got into the rickshaw with a live chicken in a plastic bag and rode with us for about a kilometer before departing.
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